2017 Sustainability Report

Education and training

Ensuring that employees everywhere understand and comply with the standards of conduct we expect of them is a top priority across SNC-Lavalin. We regularly benchmark our best-practice ethics and compliance training modules to ensure we offer stakeholders an industry-leading and diverse training program. These courses, which we either develop internally or make available, include target-group-specific mandatory training as well as general non-mandatory training for all. 

Mandatory courses and training initiatives

At the beginning of 2018, our 18,600+ Learning Management System (LMS) users had access to 28 ethics and compliance eLearning modules in two to nine languages for a total of 118 modules.

Out of these 28 eLearning modules, 10 are mandatory depending on the employee’s role. Our Ethics and Compliance team works closely with our Global Training and Simulation Services team to develop the majority of these modules to ensure that they meet our needs and reflect our policies and procedures. In addition to this online training, we also deliver ongoing anti-corruption training in classrooms (in locations with more than 10 employees to train) or through virtual sessions (on Lync/Skype). 

In 2017, the following trainings were rolled as part of onboarding process for new employees depending on their role:

  • The annual certification of all non-craft employees to our 2017 Code of Ethics and Business Conduct either online or in-person for isolated sites (more than 18,700 employees targeted)
  • Insider trading training (more than 4,500 employees targeted)
  • Antitrust and competition training (more than 3,300 employees targeted)
  • Anti-corruption training (more than 1,000 employees targeted)
  • Anti-corruption refresher (more than 2,780 employees targeted)
  • Anti-corruption refresher US version (more than 321 employees targeted)
  • Avoiding trafficked labour training (more than 1,700 employees targeted)
  • Business partner due diligence training (more than 3,200 employees targeted)
  • Gifts and hospitality training (more than 6,200 employees targeted)
  • World Bank sanctions training (more than 2,600 employees targeted)
  • Working with the Canadian government training (more than 160 employees targeted)
  • Trade control and sanctions training (more than 3,800 employees targeted)

In 2018, mandatory trainings for all non-craft employees will include:

Data privacy awareness training: This eLearning training will be mandatory for all employees on our Learning Management System. The training will cover fundamental data privacy topics, including how to define and recognize personal data as well as how to use personal data in accordance with required laws and regulations.

Anti-corruption and competition awareness training: This three-session training is provided globally through in-person and virtual classrooms. It is mandatory for employees in sensitive roles such as all executive, senior and general management functions, as well as all staff in business development, procurement, project management and government relations. 

Anti-corruption refresher: Every two years, a refresher is mandatory for all targeted employees. Our anti-corruption refresher is an eLearning module developed by TRACE International that requires employees to handle several situations. A special version for US employees integrates export control, anti-boycott and other specific US requirements.

Antitrust training: This training is based on our corporate policies and explains the basic concepts with a couple of case studies to help employees understand their antitrust responsibilities and identify potential risks in their activities. It is mandatory for employees in senior management, legal affairs, business development, finance and procurement. 

Avoiding trafficked labour training: This course was developed by TRACE International to help employees understand and recognize human trafficking. In 2018, this course will be mandatory for all senior managers and employees in procurement and HR as well as our Board members (some 1,600 employees).

Business partner due diligence training: This eLearning module was developed to help employees understand the purpose and scope of our Business Partner Policy. It helps them identify business partners, their role and responsibilities when dealing with them, and familiarize themselves with our Business Partner Compliance Due Diligence process. This training is mandatory for all high-level professionals and managers as well as employees in sensitive roles such as our business development and project management employees.

Training of business partners: When they first begin working with us, certain business partners are required to undergo mandatory online anti-corruption training. 

Gifts and hospitality training: Based on our Compliance Standard Operating Procedure, this training familiarizes employees with situations in which accepting or offering something might be considered improper. It also identifies situations requiring a scorecard. This training is mandatory for employees in general management, procurement, government relations, business development, ethics and compliance, human resources, legal affairs and project management.

Insider trading training: This eLearning was developed by the United Nations and is available at thefightagainstcorruption.org. In this module, employees learn how to handle ethical dilemmas while in possession of confidential information. This training is mandatory for our employees in general management, procurement, government relations, business development, ethics and compliance, finance, legal affairs and project management. 

Working with the Canadian government training: Developed in partnership with a global law firm, this three-session module covers federal laws and regulations, procurement integrity and conflicts of interest when doing business with the Canadian government. It is mandatory for all employees in charge of procurement and management on federally funded projects in Canada as well as for our Board and Executive Committee members.