Articles

A Decade of Service Excellence

August 11, 2017

2017 marks an important milestone for our South Africa operations, reaching 10 years of service excellence on the Natref Refinery in Sasolburg, South Africa. Our most recent contract on Natref is a five year shutdown management and execution services contract and we’re currently in the second year of that agreement. The team is now gearing up for this year’s shutdown on three units, which will take place in October and November. The planning, preparation and pre-shut works phase of the annual shutdown is typically eight months and the shutdowns are executed in 35 days or less.

Our work on Natref kicked off in May 2007, when we were selected to execute the crude and platformer shutdown project at the refinery. The project started out with the supply of mechanical services only, however after the successful completion of the first project, we were awarded a further three-year term agreement as the preferred service provider of choice. Our services were also extended to include piping, rigging and sub-contract management services, which was testament to the team’s strong performance on the initial scope. In the years that followed, the contract was extended on a further three occasions, which we won on an open bid, validating our success in service delivery from a safety, quality, schedule and cost perspective.

“Natref is one of our key clients within South Africa. Over the last ten years we have built and sustained our relationships at Natref and are extremely grateful for the loyalty our client has demonstrated. We believe in life long business partnerships and strive for business excellence in all we do,” commented Grant Villet, Project Director.

Over the last decade, the site has seen many changes and our relationship with the Natref team has remained strong and continues to go from strength to strength. By sustaining long-term relationships with our clients and being an ethically driven organisation, we have been able to build our partnerships and are now recognised as the biggest shut down and maintenance contractor in South Africa, operating in all major industrial centres of the country including Secunda, Sasolburg, Durban and Cape Town. 

Grant Villet added “With a challenging period ahead and as the next shutdown at the Natref refinery fast approaches, we remain focused on achieving our goals yet again. But as we say in the shutdowns business, “One team - One goal” the chant that drives us to shut down completion.”

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